Refund & Returns Policy
Last updated: June 6, 2026
Gift Shop Orders
All Gift Shop sales are final. We do not accept returns or exchanges on Gift Shop items.
If your order arrives damaged due to shipping, please contact us within 7 days of delivery with a photo of the damage and your order number. We will work with you to make it right.
To report a damaged shipment: Phone: (319) 622-3529 Contact form: schanzfurniture.com/contact/
Custom Furniture, Repair & Refinishing
All custom furniture builds, furniture repair, and refinishing projects are made to order and are non-refundable once work has begun. Each piece is built or restored to your specifications using materials selected for your project.
If you have questions or concerns about your project before or during the process, we encourage you to contact us. We are committed to delivering work you are proud of and will communicate with you throughout the process.
Questions?
Schanz Furniture & Refinishing 2773 Hwy 6 Trail, South Amana, Iowa 52334 (319) 622-3529 schanzfurniture.com/contact/